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Imarque Solutions
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Quality Analyst
Imarque Solutions
posted 3mon ago
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Fixed timing
Key skills for the job
Job Description
Job Description :
- Randomly audit required number of calls on daily basis.
- Providing timely and accurate feedback to agents for improvement areas .
- Take corrective actions by doing data analysis to improve process efficiency.
- Work upon the action plans to improve Quality scores.
- 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
- Excellent Communication Skills Multilingual are added advantage.
- Immediate Joiners Preferable.
Employment Type: Full Time, Permanent
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Imarque Solutions Benefits
Free Food Health Insurance Job Training Soft Skill Training 
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