Quality Analyst

Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware of outstanding alerts at end of day

Be familiar with the departmental systems/processes and their implementation

Review transaction monitoring alerts in line with prescribed procedures: - Investigate the individual alerts to determine if there is a potential suspicious transaction involved - Follow the recommended standard investigation steps - In addition, assess if there is anything else unusual about a transaction, particularly based on experience of previous transactions - Assess the transaction in the context of previous transactions and the client s business/purpose of the account - if necessary review the client file - Assess the relevance of the geographies of the remitter and beneficiaries of the transaction Where there are grounds for suspicion or a requirement for guidance in relation to an alert, escalate in line with the procedures

Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made

Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process

Assist with the preparation of departmental Management information reports

Provide input to the maintenance of the departmental procedures

Provide advice and support to the Bank s business units on the identification of areas of risk as a result of transaction monitoring trends

Any other associated duties required from time to time to meet the departmental responsibilities and goals

What You Will Need :

As the Quality Analyst you will be Responsible for assessing the quality of the cases worked by the Analyst and ensure that they are worked in accordance with the guidelines, policies, and procedures. Your key responsibilities will include (but not limited to) the following-

What Would Be Nice To Have :

SKILLS and OTHER REQUIREMENTS