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285 R1 RCM Jobs

Associate Operations Manager

8-12 years

₹ 7.5 - 11.23L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Associate Operations Manager

R1 RCM

posted 5d ago

Job Description

Job Profile:
  • Assistant Manager - Cash Posting
Primary Responsibility:
Performance and People Management
i. Performance Management
Operational Service Delivery - SLA Metrics and KPIs
Financials - No revenue leakages
Process Improvement initiatives
ii. People Management
Attrition & ESAT
Employee Engagement
Role and Responsibilities:
  • Required to handle a team / group of 15 to 20 FTEs
  • Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review
  • Very good understanding of RCM metrics like Days in AR, Unposted Cash, UI metric
  • Periodically review team s performance and recommend performance improvement plan wherever required
  • Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel
  • Identify trends and patterns from the generated reports and initiate action plan to resolve the posting related issues
  • Responsible for work allocation / distribution to the team and monitor the team s work
  • Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required
  • Generate and distribute management reports in accurate and timely manner
  • Perform data analysis for generating reports on periodic basis including adhoc
  • Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation
  • Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes
  • Able to interact with the client effectively
  • Willing to work in night shift / US timings
  • Willing to work in WFO setup
Additional Skills Required:
  • Proficient in MS Excel
  • Strong ability to analyze raw data, draw conclusions and develop actionable recommendations
  • Ability to handle multiple tasks of reporting simultaneously
  • Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
  • Solid verbal and written communication skills are required

Employment Type: Full Time, Permanent

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What people at R1 RCM are saying

4.3
 Rating based on 33 Associate Operations Manager reviews

Likes

Work life balance & job Security

Dislikes

Promotions and growth

Read 33 reviews

Associate Operations Manager salary at R1 RCM

reported by 195 employees with 8-16 years exp.
₹7 L/yr - ₹13.6 L/yr
At par with the average Associate Operations Manager Salary in India
View more details

What R1 RCM employees are saying about work life

based on 3.2k employees
59%
96%
78%
72%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

R1 RCM Benefits

Submitted by Company
R1 Lifestyle - New Global Wellbeing Platform - R1 Lifestyle, in partnership with Limeade
CultLive
Employee Wellbeing & Assistance Program
Maternity Enablement
Health Plan with Practo
R1 Insurance Benefits 2023-24 +4 more
Submitted by Employees
Free Transport
Health Insurance
Work From Home
Free Food
Cafeteria
Job Training +6 more
View more benefits

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