Associate Operations Manager

Who we are:

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where were all together better.

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Roles & Responsibilities

Develop and implement databases, data collection systems, data analytics and other strategies that optimize efficiency and report quality
Maintain integrity, consistency and accuracy of database and reports
Identify, analyze, and interpret trends or patterns in complex data sets
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Work with management to prioritize business and information needs
Strong written and verbal communication skills including Excellent documentation skills.
A minimum of 7 years of experience in business analysis or a related field.
Processing confidential data and information according to guidelines.
Interpersonal and strong communication skills
Leading and managing a team of employees.
Setting goals and objectives for the team.
Providing guidance and support to team members.
Ensuring team members have the necessary resources.
Resolving conflicts and fostering a positive work environment.