Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by PowerSchool India Team. If you also belong to the team, you can get access from here

PowerSchool India Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

39 PowerSchool India Jobs

Associate Manager, Cloud Operations

5-9 years

Chennai

1 vacancy

Associate Manager, Cloud Operations

PowerSchool India

posted 4mon ago

Job Description

As a Cloud Operations Manager, you will play a pivotal role in ensuring a seamless delivery of PowerSchool s global SaaS applications. You will be responsible for managing cloud environments, ensuring system reliability, performance and security, while leading and inspiring a team of cloud operations engineers. A passion for operational excellence, commitment to exceptional customer service, and knowledge of generative AI will drive success in this role.
Responsibilities
  • Duties Responsibilities:
    • Manage 24/7 operations and health of the SaaS applications hosted in public cloud
    • Serve as a leader and coach, keeping customer needs at the forefront and providing day-to-day oversight to the team
    • Drive continuous improvement with cross-functional teams like PowerSchool s engineering, product, services, and support to improve customer experience, software delivery, configuration, monitoring, and general operation
    • Respond to emergencies via Major Incident Management processes, ensuring detailed follow-ups with corrective preventative actions
    • Lead capacity planning, provisioning, and scaling of the application infrastructure, including cost-benefit analysis of vendor offerings
    • Implement ITIL best practices across various application operations to improve availability, security, application performance, and proactive incident response
    • Improve application deployment and upgrade strategies to support our goal of 100% uptime and delivering highly performant Software as a Service (SaaS) solutions to our client base
    • Continuously improve our observability maturity across our SaaS solutions and demonstrate the ability to deliver the proactive detection remediation of issues before they are noticeable to external customers
    • Ensure that operational practices are 100% aligned with PowerSchool s information security policies processes for the safekeeping of all sensitive data
    • Develop high-level design interaction diagrams and a service catalog for all assigned applications and/or customers
    • Guide and mentor engineers, directing work, sharing your expertise, and fostering their growth
    • Perform other duties as assigned, including participation in on-call rotation(s)

Qualifications
Qualifications:
  • You have a passion for Cloud native technologies and a desire to provide exceptional customer service
  • 3+ years managing small to medium-sized technical operations and support teams in service of public cloud deployments of enterprise applications and SaaS solutions
  • 5+ years of experience building hosting services in a public cloud
  • Experience with capacity planning and evaluation of infrastructure vendor offerings
  • Experience with Infrastructure Security, Automation, and Application management
  • Proficient in leveraging infrastructure as code (Terraform/CloudFormation/CDK) and observability tools (Datadog/New relic/CloudWatch/Splunk)
  • Working knowledge of docker and docker orchestration: Kubernetes (preferred), or ECS
  • Working knowledge of software code repositories, CI/CD pipelines, and modern application deployment techniques
  • Experience in managing RDBMS and NoSQL database systems
  • Must have strong organizational skills to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
Environmental and Physical Requirements:
  • Ability to work in an office and/or remote setting
  • Comfortable using computers and peripherals for extended periods
  • Adaptability to changing work environments and schedules
Core Values:
We uphold the following core values:
  • Passion: We approach our work with enthusiasm, dedication, and a desire to make a positive impact
  • Accountability: We take ownership of our tasks, deliverables, and commitments
  • Curiosity: We embrace curiosity, seeking out new knowledge and innovative solutions
  • Teamwork: We collaborate, communicate openly, and support each other to achieve shared goals

Employment Type: Full Time, Permanent

Read full job description

Prepare for Associate Manager roles with real interview advice

Top PowerSchool India Associate Manager Interview Questions

Q1. Do you know anything about memory allocation and how it's done?
Q2. Which methods of lifecycle are called when we are switching from activity A to B.
Q3. How many jetpack components you have used so far?
View all 32 questions

What people at PowerSchool India are saying

Associate Manager salary at PowerSchool India

reported by 17 employees with 7-14 years exp.
₹17 L/yr - ₹33 L/yr
46% more than the average Associate Manager Salary in India
View more details

What PowerSchool India employees are saying about work life

based on 281 employees
66%
86%
82%
66%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

PowerSchool India Benefits

Health Insurance
Work From Home
Team Outings
Cafeteria
Soft Skill Training
Job Training +6 more
View more benefits

Compare PowerSchool India with

BYJU'S

3.1
Compare

Educomp Solutions

3.5
Compare

MeritNation

3.6
Compare

Toppr

3.4
Compare

Extramarks Education

3.5
Compare

Vedant

4.2
Compare

Unacademy

3.0
Compare

upGrad

3.7
Compare

Testbook.com

3.6
Compare

Embibe

3.5
Compare

Whitehat jr

3.4
Compare

Planet Spark

3.7
Compare

Vedantu

3.3
Compare

Chegg

4.1
Compare

Next Education India

3.6
Compare

Skill Lync

3.1
Compare

LEAD School

3.3
Compare

NxtWave

3.8
Compare

Orion Edutech

3.2
Compare

Simplilearn

3.2
Compare

Similar Jobs for you

Site Reliability Engineer at Rockwell Automation

Pune

4-8 Yrs

₹ 12-16 LPA

Site Reliability Engineer at Kalypso IT Solutions

Pune

5-10 Yrs

₹ 10-14 LPA

Site Reliability Engineer at Lektronix

Pune

5-7 Yrs

₹ 10-14 LPA

Associate Manager at vSplash Techlabs, Inc

Hyderabad / Secunderabad

5-7 Yrs

₹ 7-9 LPA

Operational Excellence at EQUINITI ICS India Pvt Ltd

Chennai, Bangalore / Bengaluru

5-8 Yrs

₹ 7-10 LPA

Operational Excellence at Equiniti India

Chennai, Bangalore / Bengaluru

5-8 Yrs

₹ 7-10 LPA

Service Operations at Gartner

Gurgaon / Gurugram

4-8 Yrs

₹ 6-10 LPA

Operations Manager at EVQ Technologies

Gurgaon / Gurugram

7-10 Yrs

₹ 10-18 LPA

Data Operations Manager at Fugro Survey (India) Pvt. Ltd

Mumbai, Navi Mumbai

2-9 Yrs

₹ 4-11 LPA

Information Security Consultant at Our NCR

Gurgaon / Gurugram

2-6 Yrs

₹ 7-11 LPA

Associate Manager, Cloud Operations

5-9 Yrs

Chennai

4mon ago·via naukri.com

Content Analyst

3-8 Yrs

Bangalore / Bengaluru

9d ago·via naukri.com

Specialist II AP/AR 1

2-7 Yrs

Bangalore / Bengaluru

10d ago·via naukri.com

Resource Manager

3-5 Yrs

Bangalore / Bengaluru

10d ago·via naukri.com

Total Rewards Analyst

5-6 Yrs

Bangalore / Bengaluru

16d ago·via naukri.com

Senior Software Engineer 1

6-8 Yrs

Bangalore / Bengaluru

18d ago·via naukri.com

PowerSchool - Lead Engineer - Scala (8-14 yrs)

8-14 Yrs

18d ago·via hirist.com

Senior Software Engineer 1

5-9 Yrs

Bangalore / Bengaluru

20d ago·via naukri.com
write
Share an Interview