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Customer Service Executive
Propertypistol Realty
posted 2mon ago
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Job Description
As a Customer Service Executive, you are the face and voice of our company, providing exceptional service and support to our valued clients. Your role is pivotal in ensuring customer satisfaction, fostering relationships, and contributing to the overall success of our business. Join us in creating an outstanding customer experience and helping clients find their dream properties.
Responsibilities
- Generating Leads
- Identify potential clients through various channels.
- Maintain a database of leads and follow up with prospects regularly.
- Develop and implement strategies to attract new customers.
- Reach out to potential clients via phone to introduce them to our services and properties.
- Follow up on inquiries and convert leads into customers.
- Build and maintain strong relationships with clients.
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide personalized assistance and address customer concerns effectively.
- Offer detailed and accurate information about the properties, including pricing, features, and availability.
- Keep up-to-date with the latest property listings and market trends.
- Assist customers in understanding the buying process and financing options.
- Conduct virtual property tours for prospective buyers using video conferencing tools.
- Highlight the unique features and benefits of each property.
- Answer any questions the clients may have during the virtual tour.
- Competitive salary and performance-based incentives.
- Comprehensive training and professional development opportunities.
- A supportive and inclusive work environment.
- Opportunities for career growth within the company.
- Any Graduates / Fresher Invited
- Must have 12th Standard
- Excellent analytical skills to evaluate properties for clients.
- Thorough attention to detail.
- Ability to deliver high-quality customer service.
- Ability to communicate ideas and information effectively.
Employment Type: Full Time, Permanent
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Strict timing
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Within city
Day Shift
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