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22 Priority Technology Holdings Jobs

Engineer Tier-I

2-5 years

Chandigarh

1 vacancy

Engineer Tier-I

Priority Technology Holdings

posted 1mon ago

Job Description

  • Technical Support: Diagnose and troubleshoot hardware, software, and network issues, including account setup and network issues, for both Windows and Mac OS environments.
  • Account & Access Management: Manage user accounts, permissions, and access controls across different applications.
  • Google Workspace Management: Support and manage Google Workspace, including handling users, groups, and distribution lists.
  • Issue Management: Prioritize and manage multiple open tickets at the same time, ensuring all issues are logged and resolved efficiently.
  • Remote Support: Provide technical assistance via remote-access systems, ensuring timely resolution within defined Service Level Agreements (SLA).
  • SOP Compliance: Follow, update, and help create Standard Operating Procedures (SOPs) to contribute to team knowledge management.
  • Shift Work: Be available for 24x7 rotational shifts to support round-the-clock IT operations.
    Collaboration & Communication: Maintain effective communication with team members and stakeholders, offering excellent customer service.

Requirements
  • Hands-on experience with both Windows and Mac OS environments.
  • Strong multitasking abilities, capable of managing several issues simultaneously.
  • Good interpersonal skills and strong written and verbal communication abilities.
  • Ability to work in a 24x7 support environment.
  • Willingness to learn and develop technical skills.


Employment Type: Full Time, Permanent

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What people at Priority Technology Holdings are saying

Engineer salary at Priority Technology Holdings

reported by 9 employees with 2-3 years exp.
₹8 L/yr - ₹11 L/yr
61% more than the average Engineer Salary in India
View more details

What Priority Technology Holdings employees are saying about work life

based on 57 employees
53%
84%
73%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Priority Technology Holdings Benefits

Cafeteria
Work From Home
Free Food
Health Insurance
Soft Skill Training
Team Outings +6 more
View more benefits

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