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27 Keywords Studios Jobs
IT Executive
Keywords Studios
posted 4mon ago
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Job Description
- Hardware Maintenance: Install, configure, and maintain Desktops and laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary
- Manage and lead onboarding and IT training for new hires, as well as offboarding for retrieving equipment
- Track and manage inventory of IT assets (laptops, peripherals etc.)
- Accountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network check, etc.)
- Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walk-ups, or remote desktop tools, to diagnose and resolve hardware and software issues
- Handle support for user issues related to Desktop and laptops (Windows and macOS)
- Network Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections
- Basic Knowledge of Active Directory user creation, Groups and OUs
- Experience in providing complete hardware support - assembling of PCs, hardware troubleshooting etc.
- Conduct remote troubleshooting of computer problems
- Maintenance of PC Desktop Systems
- Track and manage inventory of IT assets (laptops, peripherals etc.)
- Installation of PC s, Network printers over the Local Area Network
- Installation and Configuration of Office365 client software s
- Training for new hires, as well as offboarding for retrieving equipment
- Resolve Day to Day Desktop Calls
- Provide technical support to users, and maintaining workstation
- Cab Facility within Hiring Zones
- Medical Insurance, Term Insurance and Accidental Insurance
- Lunch / Dinner provided at subsidized rates
Employment Type: Full Time, Permanent
Functional Areas: Other
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