Upload Button Icon Add office photos
filter salaries All Filters

11 Parentune Jobs

Customer Support Executive

1-6 years

Gurgaon / Gurugram

1 vacancy

Customer Support Executive

Parentune

posted 7d ago

Job Role Insights

Flexible timing

Job Description


Experience: 1 Year Full time in customer Support
Reporting to: CEO
About the role
  • Parentune is the #1 and the most used online parenting support by parents in India.We are scouting for a Community Support Expert (CSE). This will be a remote full-time position. The CSE will be responsible to support the community at all times and help them do more for their child every day. This role involves assisting parents, counseling, supporting parents with paid services, providing prompt support, and collecting feedback for continuous improvement.
Desired Profile
  • Customer Support Executive will be responsible to support the community at all times and help them do more for their child every day. This role involves assisting parents, counseling, supporting parents with paid services, providing prompt support, and collecting feedback for continuous improvement.
Responsibilities:
  • Parent Support: Help parents with inquiries, concerns, and requests
  • Helpdesk: Handle issues and payment discrepancies, connecting with Community Expert and other Parentune Team mates for effective issue resolution.
  • Community Engagement: Engage parents through discussions, blogs, and posts, encouraging them to share experiences and insights to help the community.
  • Feedback and Testimonials: Receive Parents feedback and garner positive testimonials from parents for parentune.
  • Upgrading Members: Counsel parents island suggest them a fitting service on parentune including subscriptions for personalized guidance.
  • Collaboration: Work with Community Expert, content and tech teams to identify trending topics and ensure that parentune has helpful content and learning material to meet those needs.
Why Join Us: :
  • Join the #1 Parenting APP & Community for Parents all across the globe.
  • Contribute to meaningful initiatives that positively impact families.
  • Be part of a dynamic team empowering parents.
Qualifications :
  • Should be a Mother .
  • Good Counseling Skills.
  • Align with our mission to help parents and create space for conscious parenting larger
  • Basic working in EXCEL/Word.
  • Quick and Helpful in nature .
  • Social media savvy with knowledge of human behavior and engagement.
  • Note:
  • This is a full time completely remote job role, you can work from the comfort of your home

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

What people at Parentune are saying

What Parentune employees are saying about work life

based on 6 employees
60%
20%
100%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Parentune Benefits

Work From Home
Free Transport
Child care
Gymnasium
Cafeteria
Free Food +6 more
View more benefits

Compare Parentune with

BabyChakra

3.1
Compare

FirstCry

3.6
Compare

Hopscotch

3.4
Compare

MyGlamm

3.5
Compare

Nykaa

3.5
Compare

Pee Safe

3.7
Compare

Purplle.com

3.7
Compare

The Moms Company

4.4
Compare

Zivame.com

3.7
Compare

Zolo

3.4
Compare

Udaan

4.0
Compare

Swiggy

3.8
Compare

CARS24

3.6
Compare

BlackBuck

3.8
Compare

Blinkit

3.7
Compare

Ninjacart

4.0
Compare

Meesho

3.7
Compare

Paisabazaar.com

3.4
Compare

Tata 1mg

3.6
Compare

Zepto

3.5
Compare

Similar Jobs for you

Customer Support Executive at SpotLet

Hyderabad / Secunderabad

0-2 Yrs

₹ 1-3 LPA

Customer Support Executive at Prop Solution 4U Pvt Ltd

Kumbakonam

1-3 Yrs

₹ 6-7 LPA

Customer Support Executive at LocoBuzz

Mumbai

1-3 Yrs

₹ 3-5 LPA

Customer Support Executive at Renambl Technologies

Chennai

0-2 Yrs

₹ 1-3 LPA

Customer Support Executive at Emerge IT Solution

Bangalore / Bengaluru

0-2 Yrs

₹ 2-4 LPA

Customer Support Executive at Global Indian School Education Services Pvt. Ltd.

Kolkata, Mumbai + 5

1-2 Yrs

₹ 3-4 LPA

Customer Service at Pricewaterhouse Coopers Private Limited

Gurgaon / Gurugram

1-4 Yrs

₹ 5-9 LPA

Social Media Associate at Laundryheap India Private Limited

Bangalore / Bengaluru

2-5 Yrs

₹ 3-5 LPA

Customer Success Executive at Kennect Solutions

Mumbai

0-1 Yrs

₹ 2-3 LPA

Customer Support Executive at UzhavarBumi

Chennai

1-6 Yrs

₹ 3-8 LPA

Customer Support Executive

1-6 Yrs

Gurgaon / Gurugram

7d ago·via naukri.com

React Native / IOS App Developer

4-9 Yrs

Gurgaon / Gurugram

7d ago·via naukri.com

SDE Transformer

4-9 Yrs

Gurgaon / Gurugram

14d ago·via naukri.com

Engineering Manager

5-10 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Client Servicing Executive

4-9 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Community Manager

4-9 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Data Transformer

3-6 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Business Transformer

2-5 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Recently Viewed

JOBS

Gushwork

14 jobs

JOBS

Browse jobs

Discover jobs you love

JOBS

GroundTruth

33 jobs

PHOTOS

Growisto

7 office photos

JOBS

Unic Sol

No Jobs

JOBS

Telihub

No Jobs

LIST OF COMPANIES

Discover companies

Find best workplace

JOBS

MProfit

No Jobs

JOBS

IIT Bombay

No Jobs

LIST OF COMPANIES

Amrita Vishwa Vidyapeetham

Overview

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent