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3 Renambl Technologies Jobs
Customer Support Executive
Renambl Technologies
posted 3d ago
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Job Description
- Customer Assistance: Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
- Issue Resolution: Troubleshoot and resolve customer issues, escalating complex cases to higher-level support when necessary.
- Feedback Collection: Gather and document customer feedback, and provide insights to the product and development teams.
- Knowledge Base Maintenance: Assist in the creation and updating of support documentation and FAQs to improve customer self-service resources.
Employment Type: Full Time, Permanent
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