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Customer Support Executive
SpotLet
posted 12d ago
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Job Description
- SpotLet Solutions seeks a Customer Support Executive to provide top-notch assistance to our users and clients
- The ideal candidate should be customer-focused and solution-oriented
- Customer Assistance: Respond to client inquiries via email, chat, or phone
- Issue Resolution: Troubleshoot issues and provide effective solutions promptly
- Feedback Handling: Record and communicate customer feedback to relevant teams
- Reporting: Maintain detailed logs of customer interactions and queries
- Process Improvement: Suggest and implement ways to enhance customer experience
Employment Type: Full Time, Permanent
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