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138 Global Indian International School Jobs
Customer support executive
1-2 years
₹ 4 - 3.5L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer support executive
Global Indian International School
posted 10d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Respond to customer queries received through the helpdesk promptly and accurately.
- Administers students admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic progression requirements
- Maintains and updates the student database for new, existing and graduating students, and the alumni database
- Handle and resolve customer calls received on the campus hotline with professionalism and empathy.
- Responsible for the day-to-day management and collection of data, such as enrolment numbers, and analyses the data to detect outliers and trends
- Manages communication tools as well as the school website, newsletter, brochures and other written communication to keep parents up-to-date
- Connect with existing customer to solicit referrals and encourage participation in school activities.
- Build and maintain positive relationships with the customer community to enhance engagement and satisfaction.
Employment Type: Full Time, Permanent
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Rating based on 1 Customer Support Executive
review
Anonymous · Customer Success, Service & Operations
in Noida
Working environment
- Job security - Good
Manager bisessness, no appreciation over hard work. No proper encrement
- Salary - Poor
Customer Support Executive salary at Global Indian International School
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Global Indian International School Hyderabad / Secunderabad Office Locations
Telangana 500039
Telangana 502032
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