Upload Button Icon Add office photos
filter salaries All Filters

7 Unic Sol Jobs

Customer Support Executive

1-3 years

Hyderabad / Secunderabad

1 vacancy

Customer Support Executive

Unic Sol

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

Roles Responsibilities:

  • Cold calling - Making a high volume of outbound calls to individuals or businesses who may be interested in the offered product or service.

  • Product or service promotion - Providing information about the product or service, highlighting its features and benefits, and addressing any potential customers questions or concerns.

  • Lead generation - Identifying and qualifying potential leads by assessing their interest, needs, and suitability for the offered product or service.

  • Customer relationship management - Maintaining a database of potential customers and keeping it up to date with relevant information, such as contact details, preferences, and interactions.

  • Achieving sales targets - Meeting or surpassing assigned sales quotas by effectively presenting the product or service and persuading potential customers to make a purchase.

  • Handling objections - Addressing customer concerns or objections and offering appropriate solutions or explanations to overcome any barriers to the sale.

  • Follow-up calls - Making follow-up calls to potential customers who have shown interest but have not yet made a purchase, with the aim of converting them into customers.

  • Recording and documenting - Accurately documenting call details, customer feedback, and any important information obtained during the calls for future reference and analysis.

  • Adhering to scripts and guidelines - Following predefined scripts, guidelines, and sales strategies provided by the organization to ensure consistent messaging and compliance with company policies.

  • Upselling and cross-selling - Identifying opportunities to upsell or cross-sell additional products or services to existing customers during the call.

  • Maintaining professionalism - Conducting oneself in a professional and courteous manner, maintaining a friendly and persuasive tone, and representing the organization positively.

  • Continuous learning and improvement - Staying updated on product knowledge, sales techniques, and industry trends to enhance sales effectiveness and achieve better results.


Employment Type: Full Time, Permanent

Read full job description

What people at Unic Sol are saying

What Unic Sol employees are saying about work life

based on 13 employees
67%
50%
62%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Unic Sol Benefits

Soft Skill Training
Job Training
Cafeteria
Work From Home
Free Food
Education Assistance +6 more
View more benefits

Compare Unic Sol with

Infosys

3.6
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

Hexaware Technologies

3.5
Compare

Persistent Systems

3.5
Compare

HCL Infosystems

3.9
Compare

Accel Frontline

4.0
Compare

Northcorp Software

4.3
Compare

Diverse Lynx

3.8
Compare

Elentec Power India (EPI) Pvt. Ltd.

3.7
Compare

Appsierra

4.5
Compare

HyScaler

4.5
Compare

Pitney Bowes

3.8
Compare

Solartis Technology Services

3.6
Compare

Apmosys Technologies

3.4
Compare

Dahua Technology India Pvt.Ltd.

3.5
Compare

Similar Jobs for you

Customer Support Executive at Electronics Devices Worldwide

Mumbai

1-5 Yrs

₹ 1-3 LPA

Customer Support Executive at Global Indian School Education Services Pvt. Ltd.

Kolkata, Mumbai + 5

1-2 Yrs

₹ 3-4 LPA

Customer Relationship Executive at Cynosure Corporate Solutions

Chennai

0-3 Yrs

₹ 1-3 LPA

Sales Executive at Cynosure Corporate Solutions

Kolkata, Mumbai + 5

1-3 Yrs

₹ 1-3 LPA

Customer Support Executive at Integra Global Solutions Corp

Chennai, Coimbatore

3-6 Yrs

₹ 5-8 LPA

Customer Support Executive at Stylework

Gurgaon / Gurugram

1-6 Yrs

₹ 2-5 LPA

Customer Support Executive at Orra Fine Jewellery

Mumbai

3-8 Yrs

₹ 4-8 LPA

Customer Support Professional at CLEARTITLE PROPERTIES

Bangalore / Bengaluru

1-4 Yrs

₹ 2-5 LPA

Inside Sales Executive at Byte Web IT Solutions

Vadodara

1-3 Yrs

₹ 3-5 LPA

Customer Support Executive at Build Formula

Ahmedabad

1-6 Yrs

₹ 3-8 LPA

Customer Support Executive

1-3 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Team Lead

5-8 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Business Development Executive

1-3 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Hybrid Mobile App Developer

3-7 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Front-End Developer

3-7 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Team Lead

5-8 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Full Stack Developer

3-7 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com
write
Share an Interview