AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
1 Telihub Job
Customer Support Executive
Telihub
posted 28d ago
Job Role Insights
Key skills for the job
Job Description
- Provide exceptional customer support via phone, email, and chat.
- Troubleshoot and resolve technical issues related to our Voice, A2P SMS, and DID services.
- Effectively communicate complex technical information in a clear and concise manner.
- Manage customer accounts and update relevant information.
- Identify and escalate customer issues to appropriate internal teams.
- Contribute to the development of our knowledge base and support documentation.
- Proven experience in a customer support role, preferably within the telecommunications industry.
- Strong technical aptitude with a good understanding of Voice, A2P SMS, and DID technologies.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology in a fast-growing industry.
- Collaborative and supportive work environment.
- Potential for career growth and development.
Employment Type: Full Time, Permanent
Read full job descriptionCompare Telihub with
TCS
Accenture
Wipro
Cognizant
Capgemini
HDFC Bank
Infosys
ICICI Bank
HCLTech
Tech Mahindra
Genpact
Teleperformance
Concentrix Corporation
Axis Bank
Amazon
Jio
iEnergizer
Reliance Retail
IBM
LTIMindtree
Similar Jobs for you
Recently Viewed
JOBS
Gushwork
14 jobs
JOBS
Browse jobs
Discover jobs you love
JOBS
GroundTruth
33 jobs
PHOTOS
Growisto
7 office photos
LIST OF COMPANIES
Amrita Vishwa Vidyapeetham
Overview
COMPANY BENEFITS
Tvs Training And Services
No Benefits
LIST OF COMPANIES
Tvs Training And Services
Overview
JOBS
IIT Bombay
No Jobs
LIST OF COMPANIES
SNS College of Technology
Overview
REVIEWS
IIT Bombay
No Reviews
