HR Coordinator -Walkin

A Guest Coordinator in HR typically plays a crucial role in managing the guest experience within an organization, especially during events, meetings, and visits. Here's a comprehensive job description for such a role:

**Job Title: HR Guest Coordinator**

**Job Summary:**

The HR Guest Coordinator is responsible for managing all aspects of guest relations within the Human Resources department. This role involves coordinating the logistics of guest visits, ensuring a seamless experience for guests, and representing the organization professionally at all times. The HR Guest Coordinator works closely with internal stakeholders to understand guest needs and preferences, and collaborates with various departments to ensure guest satisfaction.

**Key Responsibilities:**

1. **Guest Coordination:**

- Serve as the primary point of contact for all guest inquiries and requests.

- Coordinate guest visits, including scheduling meetings, arranging accommodations, and coordinating transportation if necessary.

- Prepare and distribute guest itineraries, ensuring all relevant information is provided in a timely manner.

- Welcome guests upon arrival and provide them with necessary information and resources.

2. **Event Management:**

- Assist in planning and executing HR events, including seminars, workshops, and recruitment drives.

3. **Communication and Liaison:**

- Serve as a liaison between guests and internal departments, ensuring clear and effective communication.

- Collaborate with HR team members to gather information and materials relevant to guest visits and events.

- Communicate guest feedback and requests to appropriate stakeholders for follow-up.

4. **Hospitality and Service:**

- Provide exemplary hospitality and service to all guests, ensuring their needs are met promptly and professionally.

- Anticipate guest needs and proactively address any issues or concerns that may arise.

- Maintain a positive and welcoming atmosphere for all guests, representing the organization in a favorable light.

5. **Documentation and Record Keeping:**

- Maintain accurate records of guest visits, including contact information, purpose of visit, and any relevant feedback or notes.

- Prepare post-visit reports summarizing guest interactions and highlighting areas for improvement.

- Ensure all guest-related documentation is organized and easily accessible.

**Qualifications:**

- Bachelor's degree in Human Resources, Hospitality, Business Administration, or related field.

- Proven experience in guest relations, event management, or customer service.

- Excellent communication and interpersonal skills.

- Strong organizational and time management abilities.

- Attention to detail and a commitment to providing exceptional service.

- Ability to work effectively in a fast-paced, dynamic environment.

- Proficiency in MS Office suite and event management software is a plus.

**Additional Requirements:**

- Flexibility to work evenings or weekends as needed.

- Willingness to travel occasionally for off-site events or meetings.

-Shift 11.00 AM -8.00 PM (Female)