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33 Pacific BPO Jobs

Customer Support Executive

1-5 years

Noida

15 vacancies

Customer Support Executive

Pacific BPO

posted 1d ago

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner.

Qualifications

  • 1-5 years of experience in international voice process, customer handling, solving queries, international calling, international BPO, international process, US process, or voice support.
  • Excellent communication skills with ability to handle multiple conversations simultaneously.
  • Strong problem-solving skills with attention to detail and analytical thinking.
  • Ability to work effectively in a fast-paced environment with changing priorities.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

Top Pacific BPO Customer Support Executive Interview Questions

Q1. Authorization Case how to handle
Q2. Explain few denials & how you can fix that.
Q3. If a user is consistently making an error and is not accepting those errors. As a quality auditors what is the role to sort this situation
View all 42 questions

What people at Pacific BPO are saying

Customer Support Executive salary at Pacific BPO

reported by 2 employees with 1-5 years exp.
₹3.1 L/yr - ₹3.9 L/yr
24% more than the average Customer Support Executive Salary in India
View more details

What Pacific BPO employees are saying about work life

based on 957 employees
67%
97%
81%
78%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Pacific BPO Benefits

Health Insurance
Free Transport
Cafeteria
Work From Home
Job Training
Free Food +6 more
View more benefits

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Pacific BPO Noida Office Location

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Noida, Uttar Pradesh Office
Headquarter
B-11, Sector -63, Noida, India Noida, Uttar Pradesh

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