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77 OpenText Technologies Jobs

Sr. Renewals Account Representative

7-10 years

Bangalore / Bengaluru

Sr. Renewals Account Representative

OpenText Technologies

posted 20hr ago

Job Role Insights

Flexible timing

Job Description

WHAT THE ROLE OFFERS:

  • Knowledge about product, service, solution and differentiators between own offerings and what competitor's offerings.
  • Ability Work with the client up to IT management level.
  • Leveraging the Customer Success manager to enhance the customer experience and improve adoption.
  • Conducting monthly cadence call for top accounts with internal stakeholders and customers.
  • Regular check on the version currency of the customer and educate them to upgrade to the latest version available.
  • Identify at-risk renewal clients early in the cycle and define issues inhibiting a successful, timely renewal and ensure high volumes of customer retention.
  • Product knowledge of ITOM ADM and Cybersecurity.
  • Manage renewal sales pipeline 2 qtrs. in advance.
  • Regular use of SFDC updating deal profile and forecasting accurately.
  • Develop strategy to achieve quota.
  • Ability to engage extensively in Top accounts with regular face to face meeting.
  • Ability to work effectively and proactively in a cross-functional team environment, including management, field sales, implementation, and related internal staff to move renewal process to successful close.
  • Collect, analyse and report date from various internal systems with end goal of ensuring retention of the install base.

WHAT YOU NEED TO SUCCEED:

  • University or bachelors degree preferred.
  • Minimum experience of 7-10 years of experience in specialty sales /renewal sales preferred.
  • Traveling to meet customers face to face.
  • Demonstrated achievement of progressively higher quota, diversity of business customers and higher-level customer interface.
  • Solid communication and presentation skills within IT at the manager level
  • Takes initiative and uses all available resources.
  • Strong analytical skills and should have good knowledge of excel.
  • Effectively manages time and priorities to meet service levels.
  • Self-motivated focused and driven to achieve goals.
  • Demonstrated ability to meet deadlines.
  • Demonstrated ability to work in collaboration with others to achieve goals.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Account Representative roles with real interview advice

Top OpenText Technologies Account Representative Interview Questions

Q1. Write a Program Nth term in a infinite series example: 2,4,8,2,4,8……..n…….infinite
Q2. Find All Subsets Given an array arr consisting of 'N' distinct integers, your task is to generate all possible non-empty subsets of the giv ... read more
Q3. Write a Program identify Max length of a substring from a given string and also the substring should be palindrome
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What people at OpenText Technologies are saying

What OpenText Technologies employees are saying about work life

based on 1k employees
74%
91%
75%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

OpenText Technologies Benefits

Submitted by Company
Health Benefits
Employee Assistance Program (EAP)
Wellness and Fitness Reimbursement
Education Reimbursement
Retirement and Stock Purchase Plans
Paid Volunteer Time
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Free Transport
Team Outings
Gymnasium +6 more
View more benefits

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OpenText Technologies Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore Office
3rd and 4th Floors, Infinity #436, Off Koramangala Indiranagar Intermediate Ring Road Challanghatta, Domlur Bangalore 560071 India Phone: +91 80 61441000 Bengaluru/Bangalore

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