Cluster Manager at Odespa Wellness, Bangalore

Job Title: Cluster Manager, Spa Manager, Duty Manager, Guest Relationship Executive

Job Description:

We are seeking an experienced and highly motivated Cluster manager to oversee the daily operations of our spa. The Cluster manager will be responsible for managing staff, developing and implementing spa policies and procedures, creating and managing budgets, and ensuring that the spa meets its revenue targets. The ideal candidate should have excellent organizational, leadership, and communication skills, as well as a proven track record in the spa industry.

Responsibilities:

• Manage staff, including hiring, training, delegating, improving performance, firing, and other staff interactions
• Oversee daily operations and ensure that the spa runs smoothly and efficiently
• Develop and implement spa policies and procedures
• Create and manage budgets, ensuring the spa meets its revenue targets
• Oversee the development of new spa treatments and the marketing of the spa
• Maintain inventory and order spa supplies from vendors
• Monitor inventories and ensure that the spa complies with all state and local health codes
• Supervise the maintenance of the facility and ensure that all safety procedures are followed
• Organize workday schedules and manage staff-related issues
• Tend to the needs of guests and strive for a quality experience for every guest
• Work as part of the executive team at a larger business, such as a hotel or resort with a spa

Requirements:

• Bachelor's degree in hospitality management, business administration, or a related field
• Proven experience working as a Cluster manager, spa director, or in a similar role in the spa industry
• Excellent organizational, leadership, and communication skills
• Experience with budgeting, inventory management, and health and safety regulations
• Ability to effectively manage a diverse team of employees
• Passion for delivering exceptional guest experiences
• Commitment to continuing education and staying current with industry trends. Role & responsibilities

For more information about our company, please find our details below:

• Company Name: Ode Spa
• Website: https://www.ridhira.com/
• Ode Wellness : https://www.odespa.com