Closing Manager

Job Summary:

The Closing Manager plays a crucial role in finalizing sales transactions within the real estate sector (focusing on open plots and villas) or the insurance and loan sectors. This role requires a skilled professional with 2 to 10 years of push sales experience, adept in negotiating, closing high-value deals, and ensuring client satisfaction. The ideal candidate will be well-versed in managing the closing process, addressing client concerns, and collaborating with various teams to ensure a smooth transaction. The ideal candidate would be required to make a few sales by themselves to be eligible to go ahead and take up the mantle of closure managers.

Key Responsibilities:

1. Sales Process Management:

- Oversee and manage the closing process for sales in real estate (open plots and villas)

- Ensure all aspects of the sale are completed efficiently, from final negotiations to closing with the payment milestones confirmed and signed off from the customer. The initial token or booking amount received at the time of closure.

2. Client Interaction:

- Act as the primary contact for clients during the closing phase, addressing any final concerns, queries and negotiate the terms mutually acceptable by customer and company to secure the deal.

- Deliver exceptional customer service and handle query resolution with ease, ensuring a seamless experience for the client throughout the closing process.

3. Documentation and Compliance:

- Prepare, review, and finalize all necessary documentation, including price sheets, , payment plans & milestones., .

- Ensure adherence to legal and regulatory requirements, working with Legal and Liaison teams as needed.

4. Coordination and Collaboration:

- Work closely with various departments (sales, marketing, legal, finance) to ensure all elements of the closing process are executed accurately and timely.

- Manage financial transactions, including the collection of payments and deposits, ensuring in time payment collections.

5. Reporting and Analysis:

- Maintain detailed records of all closed transactions and generate regular reports on performance metrics and closing success rates.

- Analyze data to identify trends, areas for improvement, and opportunities to enhance closing strategies.

6. Problem-Solving:

- Address and resolve any issues or challenges encountered during the closing process.

- Implement effective solutions to streamline the closing process and increase efficiency.

Qualifications:

- Bachelors degree in Business Administration or a related field.

- 2 to 10 years of experience in a closing role with a focus on push sales in real estate or insurance and loans.

- In-depth knowledge of sales processes, negotiation tactics, and closing techniques.

- Strong communication, interpersonal, and customer service skills.

- Detail-oriented with excellent organizational and multitasking abilities.

- Proficiency in relevant software and CRM systems.

Preferred Skills:

- Experience with open plots and villa sales in the real estate sector, or insurance and loan products.

- Familiarity with industry-specific regulations and compliance standards.

Benefits:

- Performance-based incentives.

- Professional development and career growth opportunities.

Application Process:

Interested candidates should submit their resume and cover letter to Anjali@ridhira.com with the subject line “Closing Manager Application - [Your Name].” Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted.