Systems Engineering Specialist Advisor - SCCM

24/7 support for any server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune
Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway
Expert knowledge of current software: Microsoft Endpoint Manager (Config Manager, Intune)
Interfaces with customer and account-based teams on projects.
Performs complex troubleshooting activities.
Provides 3rd-level technical support in resolving internal and customer technical issues.
Responsible for providing configuration management services to Account Focused/leveraged accounts.
Should have a deep knowledge in Inventory Management, Software distribution, Patch Management, using Configuration Manager and Intune
Knowledge in Infrastructure Management using SCCM and co-management
Very sound knowledge on various Imaging engines and Windows 10 imaging technology
Able to develop custom deployment scripts; VBS, batch, PowerShell
Understanding on Package server, Task server, server concepts
Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issue
Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients
Handle test and release of applications and Patches using SCCM
Knowledge of SCCM Client management Suite all Levels.
Should be able generate custom reports using SQL queries.
Should be able to handle Sev 1 / 2 scenarios. Single point of escalation to all technical issues.
Qualifications:

10+ years of relevant experience or equivalent combination of education and work experience.
Demonstrates a good understanding of current scripting technologies and batch commands.
Demonstrates good knowledge of windows server administration to include AD, domains, policies etc.
In-depth knowledge of configuration management principles and best practices.
Ability to identify, define, manage and control configuration.