Add office photos
Premium Employer
i
This company page is being actively managed by
NTT Data Team. If you also belong to the team, you
can get access from
here
NTT Data
Compare
All Filters
157 NTT Data Jobs
Level 2 Application Support
NTT Data
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Req ID: 305987
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Level 2 Application Support to join our team in Bangalore, Karn taka (IN-KA), India (IN).
Qualifications, Skills, and Experience
Experience: 3-5 years
- Proven experience in Level 2 application support within the financial services or trading technology space.
- Expertise in front-office trading platforms and financial applications, such as ION , Bloomberg , MarkitWire , Fidessa , Front Arena , CME Brokertec , TradeWeb , and Trading Technologies .
- Experience supporting a diverse range of financial products , including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.
- Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI , ServiceNow , Remedy , JIRA ) and the ability to resolve complex technical issues under pressure.
Technical Skills:
- Advanced troubleshooting and diagnostic skills, particularly within trading platforms , market data feeds , and trade execution systems .
- Familiarity with ITSM tools (e.g., GLPI, ServiceNow , JIRA ) for managing incidents, requests, and tracking progress.
- Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.
- Understanding of networking protocols and data feeds and how they interact with trading platforms.
- Experience with SQL and the ability to query databases to investigate data-related issues.
Communication Skills:
- Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
- Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
- Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.
Problem-Solving Skills
- Ability to think critically and solve complex problems, particularly in high-pressure situations.
- Proactive approach to identifying and addressing potential issues before they impact the project.
- Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.
Personal Attributes:
- Customer-focused with a passion for delivering excellent user support.
- Self-motivated, with the ability to work independently and as part of a team.
- Strong attention to detail and methodical approach to incident management.
- Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Application Support roles with real interview advice
People are getting interviews at NTT Data through
People are getting interviews through
(based on 368 NTT Data interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
47%
12%
9%
8%
5%
4%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at NTT Data are saying
What NTT Data employees are saying about work life
based on 3.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
NTT Data Benefits
Submitted by Company
Wellbeing and flexibility Leave Career development Recognition Health and risk benefits Reward
Submitted by Employees
View more benefits 
Compare NTT Data with
Tata Communications
Compare
Bharti Airtel
Compare
Reliance Communications
Compare
Vodafone Idea
Compare
HCLTech
Compare
Tech Mahindra
Compare
Wipro
Compare
TCS
Compare
Infosys
Compare
Accenture
Compare
Cognizant
Compare
Capgemini
Compare
Genpact
Compare
IBM
Compare
DXC Technology
Compare
Societe Generale Global Solution Centre
Compare
Tekwissen
Compare
Collabera Technologies
Compare
TELUS Digital
Compare
Atos
Compare
Similar Jobs for you
Associate- L&D (Learning and Development)- Mumbai
2-4 Yrs
₹ 2.25 - 4.75L/yr
Mumbai
Share an Interview