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Premium Employer

NTT Data

Compare

3.9

based on 3.6k Reviews

356 NTT Data Jobs

End User Computing Sr. Associate

Oakton GTSCI Pvt Ltdd

3.9

based on 3.6k Reviews

1-3 years

₹ 2.5 - 2.7L/yr (AmbitionBox estimate)

Coimbatore

1 vacancy

End User Computing Sr. Associate

NTT Data

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Artificial Intelligence Hardware Networking Windows System Administration Technology Consulting Troubleshooting

+ 4 more

Job Description

Req ID: 297765

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a End User Computing Sr. Associate to join our team in Coimbatore, Tamil N du (IN-TN), India (IN).

Roles and Responsibilities:

End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands.

Addressing user tickets regarding hardware, software and networking

Walking customers through installing applications and computer peripherals

Asking targeted questions to diagnose problems

Requirements:

1- 3 years of experience in Desktop and Laptop support.
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals

Employment Type: Full Time, Permanent

Read full job description

NTT Data Interview Questions & Tips

Prepare for NTT Data Associate roles with real interview advice

What people at NTT Data are saying

3.3

Rating based on 31 Associate reviews

Anonymous · Finance & Accounting in Noida

Likes

I only liked the nature of work.

Dislikes

Everything about NTT is pathetic. As there is no management. Anytime they can poke you for useless things. Everyone in this company feels like a manager in itself. The same grade level person can say anything to you in the meeting and you just can't say anything because they drinks and do party with the manager and he is like you guy..Read More

Salary - Bad

+6 more

Read 31 Associate reviews

Associate salary at NTT Data

reported by 166 employees

₹1.8 L/yr - ₹6 L/yr

48% less than the average Associate Salary in India

View more details

What NTT Data employees are saying about work life

based on 3.6k employees

65%

81%

72%

65%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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