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NTT

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4.0

based on 677 Reviews

247 NTT Jobs

End User Computing Sr. Associate

NTT Global Delivery Services Limited

4.0

based on 677 Reviews

1-3 years

Coimbatore

1 vacancy

End User Computing Sr. Associate

NTT

posted 15hr ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Artificial Intelligence Hardware Networking Windows System Administration Technology Consulting Troubleshooting

+ 4 more

Job Description

Req ID: 297765

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a End User Computing Sr. Associate to join our team in Coimbatore, Tamil N du (IN-TN), India (IN).

Roles and Responsibilities:

End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands.

Addressing user tickets regarding hardware, software and networking

Walking customers through installing applications and computer peripherals

Asking targeted questions to diagnose problems

Requirements:

1- 3 years of experience in Desktop and Laptop support.
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals

Employment Type: Full Time, Permanent

Read full job description

Prepare for Associate roles with real interview advice

People are getting interviews at NTT through

(based on 37 NTT interviews)

Job Portal

Referral

Campus Placement

Company Website

Walkin

Recruitment Consultant

39%

19%

11%

22% candidates got the interview through other sources.

High Confidence

What people at NTT are saying

Associate salary at NTT

reported by 6 employees with 1-4 years exp.

₹2.8 L/yr - ₹12.6 L/yr

6% less than the average Associate Salary in India

View more details

What NTT employees are saying about work life

based on 677 employees

69%

57%

59%

90%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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