Early Joiners-SCCM Infra -Intune /Autopilot @Nttdata

If Interested ,Please reply to neha21.singh@nttdata.com with updated resume ASAP

Work Timings - EMEA

MON to FRI 9 hrs. shift (8 AM to 5 PM Eastern Time) + On-Call (24*7) on rotation basis

Hybrid Mode

We Only looking who can join us with immediate to 40/60 days NP

Please don't apply with 90days NP

Must Skills- Operation Support

• SCCM Infrastructure
• SCCM Patching
• SCCM OSD
• Operating System Deployment
• Intune
• Autopilot
• Imaging

Job Description:

• Provides 3rd-level technical support for any server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune.
• Advance level of knowledge about SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway.
• Expert knowledge of current toolset: Microsoft Endpoint Manager (Config Manager, Intune).
• Interfaces with customer and account-based teams on projects.
• Performs complex troubleshooting activities.
• Provides 3rd-level technical support in resolving internal and customer technical issues.
• Responsible for providing configuration management services to Account Focused/leveraged accounts.
• Knowledge in Infrastructure Management using SCCM and co-management.
• Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: 2
• Able to develop custom deployment scripts; VBS, batch, PowerShell.
• Understanding on Package server, Task server, server concepts.
• Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issues.
• Resilient in troubleshooting; able to create custom scripts for gathering the inventory from client endpoints.
• Knowledge of SCCM Client management Suite all Levels.
• Should be able to generate custom reports using SQL queries.
• Should be able to handle P1 / P2 major incident scenarios. Single point of escalation to all technical issues.

Qualifications:

• 10+ years of relevant experience or equivalent combination of education and work experience.
• Demonstrates a good understanding of current scripting technologies and batch commands.
• Demonstrates good knowledge of windows server administration to include AD, domains, policies etc.
• In-depth knowledge of configuration management principles and best practices.