French B1/B2 IT Helpdesk Freshers : NTT Data Noida

"NTT DATA- Hiring for French B1/B1 Certified resources for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners "

Roles and Responsibilities:

• Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
• Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
• Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc

Requirements for this role include:

• Must be a Graduate.
• Good communication skills.
• Good hold on French language (Writing + Speaking)
• Must be at least B1 level certified in French language.
• Good comprehension & writing skills.