Hiring For Spanish B1/B2 Certified : IT Helpdesk : NTT Data

"NTT DATA- Hiring for Spanish B1/B1 Certified resources for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners "

Roles and Responsibilities

• Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
• Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
• Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Requirements for this role include:

• Must be a Graduate.
• Good communication skills (English & Spanish).
• Good hold on Spanish language (Writing + Speaking)
• Must be at least B1 level certified in Spanish language.
• Good comprehension & writing skills.