System Administrator

Summary

• The Global Endpoint Management (GEM) team within Expeditors helps internal teams with an array of modern and relevant endpoint technologies that deliver a productive, stable, secure and exciting user experience and works closely with teams like Cybersecurity, Networking, Unified Communications and Data Centers.
• You need to be constantly on the lookout for opportunities to improve our Infrastructure in ways that support development team autonomy.
• You take pride in your excellent customer service.
• You work well in a team environment and know how to bring out the best in your colleagues.

Key Responsibilities

• Troubleshooting endpoints, OSD, scripting, application deployment, OS and 3rd party application patching, endpoint security, designing and implementing new endpoint technology.
• Play a key role in a cross-functional agile development team, responsible for the design, support, and production of our Global Endpoint Management systems, applications, and infrastructure.

Qualifications

Minimum Qualifications

• 6 to 10+ years of experience in the relevant technologies / skillset mentioned below.
• Extensive experience supporting Windows OS.
• Experience with OSD and App Deployments.
• Strong skills with SCCM and Intune.
• Extensive skills utilizing PowerShell.
• Understanding of Conditional Access policies.
• Strong experience using on-prem Active Directory and Azure Entra ID (Azure AD).
• Excellent analytical skills that demonstrate expertise with break/fix issues and opportunities for proactive improvements.
• Ability to effectively communicate technical information to all audiences.
• Proven interpersonal skills and the ability to communicate effectively with a wide spectrum of people.
• Assertive personality, including outcome driven leadership, bias for action and a strong self-starter.

Desired Qualifications

• PowerShell scripting skills.
• Experience with Macs/iPads.
• Strong understanding of cybersecurity principles, including endpoint protection, threat detection, and compliance standards.
• Extensive experience configuring Conditional Access policies.
• Understanding of design scalability, performance, and reliability.

Reporting Structure

• Team Manager, Information Services.