Product Head - Consumer Segment - eCommerce Startup (8-14 yrs)

Our client is an early-stage eCommerce Startup.

Role Overview:

- We are looking for a Head of Product (Consumer) to lead our consumer-facing product strategy, innovation, and execution.

- This role will be pivotal in shaping the end-to-end customer experience, driving user engagement, and ensuring seamless order fulfillment.

- The ideal candidate will bring a mix of strategic thinking, deep consumer insights, and hands-on execution experience in a fast-paced startup environment.

Key Responsibilities:

- Product Strategy & Vision: Define and execute the consumer product roadmap in alignment with company's growth and business goals.

- User Experience & Growth: Optimize the customer journey across discovery, ordering, payments, and fulfillment to drive retention and engagement.

- Data-Driven Decision Making: Leverage analytics, A/B testing, and customer feedback to improve conversion rates, order frequency, and lifetime value.

- Cross-Functional Leadership: Collaborate with Engineering, Design, Growth, and Operations teams to develop and launch scalable solutions.

- Tech & Innovation: Leverage AI, personalization, and automation to enhance user experience and operational efficiency.

- Customer-Centric Approach: Conduct user research, identify pain points, and implement solutions that elevate the consumer experience.

- Agile Execution: Drive product development through an agile, iterative approach, ensuring quick rollouts and continuous improvements.

Qualifications & Skills

- 8+ years of experience in Product Management, with at least 3 years leading consumer-facing products in e-commerce, quick commerce, or related industries.

- Strong understanding of consumer behavior, mobile-first experiences, and growth strategies.

- Proven track record of launching and scaling high-impact digital products.

- Experience working with data analytics tools (GA, Mixpanel, Amplitude, etc.) and experimentation frameworks.

- Deep expertise in UI/UX, funnel optimization, and conversion rate improvements.

- Ability to influence stakeholders and drive alignment across business, tech, and design teams.

- Hands-on experience with Agile methodologies, sprint planning, and backlog prioritization.

- Strong leadership, communication, and problem-solving skills.