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105 Motherhood Hospital Jobs

Front Office Executive

0-5 years

Pune

2 vacancies

Front Office Executive

Motherhood Hospital

posted 29d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Detailed duties and responsibilities:-

  • Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
  • Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
  • Obtaining and entering new patient demographics
  • Reviewing all forms for accuracy and completion according to Center policies prior to accepting
  • Other general responsibilities of a Receptionist at a Hospital
  • Grooming standards of the centre to be followed
  • Billing for the patients and closure of account on daily basis before leaving
  • Escorting patients and attendants
  • Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
  • Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
  • Appointment booking and follow ups for OPD patients.
  • Resechulding of the OPD appointments
    • Daily reports sending it to all concern department
    • OP Billing – Collecting payments before consulting the doctors and before procedure
    • Documenting OPD and IP reports - Maintaining all the OPD and IP report and sending it to concern department by end of the day without any errors

  • IP Billing – Collecting the payment before the procedure, cross checking about the materials used and issued before closing the bill and then giving the discharge clearance by coordination with nursing and pharmacy department.


Skills and specifications
1.Willingness to discover and develop meaningful patient relationship
2. Friendly, Polite and tactful attitude
3.Excellent communication and good presentation skills
4.Ability to cope up with multiple projects and deadlines
5.Ability to motivate and energize the fellow team members
6.Ability to tackle with diverse customers
7. Willing to build a long –term relationship with the customer
QualificationAny degreeExperience
(Indicative)1-2yrs


Employment Type: Full Time, Permanent

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What people at Motherhood Hospital are saying

Front Office Executive salary at Motherhood Hospital

reported by 1 employee with 5 years exp.
₹3.3 L/yr - ₹4.3 L/yr
41% more than the average Front Office Executive Salary in India
View more details

What Motherhood Hospital employees are saying about work life

based on 266 employees
55%
56%
64%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Motherhood Hospital Benefits

Health Insurance
Job Training
Soft Skill Training
Team Outings
Cafeteria
Free Transport +6 more
View more benefits

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