MonoSpear Technologies - Site Reliability Engineer - System Administration (5-7 yrs)

Role : Sr.Site Reliability Ops Engineer.

Shift : 1 PM - 10 PM IST (including 1hr in between for lunch & AOB).

Location : Bangalore-Bellandur.

Mode : Work From Office5 days per week (Mon - Fri).

Key Skills :

- Systems administration experience (Windows and/or Linux).

- Experience with Kubernetes, Docker, or related containerization software.

- Prior application support experience.

Key Responsibilities :

- Linux System Admin + Shell scripting + patching + storage + troubleshooting.

- Windows System Admin + PowerShell scripting + patching + troubleshooting.

- Docker, Kubernetes basics + Troubleshooting.

- Monitoring & Observability Admin/Maintenance + Resolving alerts + Implementation + troubleshooting.

- AWS Cloud Basic Services + cli + troubleshooting + onprem migration to aws cloud.

- Azure Cloud Basic Services + cli + troubleshooting.

- ITIL & ITSM (Using ServiceNow, JIRA, Agile, Scrum, etc) + Experience in SLAs + Incident Managements.

- Source Code Management, Configuration & Version Management.

- CI/CD , Automation using Terraform, Ansible, Jenkins, Cloud Formation, Code Build, Chef, Puppet, AWS CDK, Python, Shell script, PowerShell, Typescript, etc.

- Database, SQL queries Basics + Troubleshooting.

- Networking & Security Basics.

- Troubleshoot application issues.

- Supporting Service Requests and Incident response requirements of multiple global applications, which run within customer's datacenters and in the cloud.

- Working with Development teams to assist with application releases or troubleshoot issues/bugs.

- Supporting development teams and working with them to resolve issues within the non-prod environments.

- Create and maintain documentation on run books and environment configurations.

- Provide support to development teams on monitoring, scalability, and reliability.

- Supporting Service Requests and Incident response requirements of multiple global applications, which run within customer's datacenters and in the cloud.

- Supporting development teams and working with them to resolve issues within the non-prod environments.

- Maintenance and support of global applications which run on Microsoft Windows and CentOS Linux.

- Create and maintain documentation on run books and environment configurations.

- Provide support to development teams on monitoring, scalability, and reliability.

Required Experience/Skills :

- Systems administration experience (Windows or Linux).

- Prior application support experience.

- Excellent verbal and written communication skills.

- Cross functional collaboration skills and relationship building skills are a must.

- In-depth knowledge of scripting- is required; you will be managing infrastructure and applications in 10 different datacenters around the world.

- Experience with GitHub Cloud.

- Experience with Jenkins, Puppet and Ansible is desirable.

- Cloud experience (AWS or Azure) is a plus.

- Signalfx, ELK stack or- other monitor- tools experience are a plus.