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418 Microsys Software Jobs
Sr.HR Manager (Shared Services)
Microsys Software
posted 14hr ago
Job Role Insights
Key skills for the job
Job Description
- Lead HR Shared Services Workstreams: Oversee the HR Shared Services Workstreams, ensuring efficient and effective delivery of HR services across the organization for Recruitment Lifecycle stages (Interview Scheduling, Offer Letter Management, Background Checks, Pre-Onboarding, Onboarding) for global locations while managing Global Stakeholders.
- Data Analytics: Utilize data analytics to drive insights and decision-making, improving HR processes and outcomes.
- Global Stakeholder Management: Collaborate with global stakeholders to understand their needs and ensure alignment of HR services with business objectives.
- Rigorous oversight of SLAs/Service Agreements at upstream and downstream levels to ensure efficient process delivery
- Global HR System Implementation: Drive the implementation and optimization of global HR systems, platforms and initiatives, ensuring seamless integration and user adoption.
- Global Improvement Projects: Identify and lead global improvement projects to enhance HR service delivery and employee experience.
- Compliance and Governance: Ensure HR processes and systems comply with relevant regulations and governance standards.
- Team Development: Mentor and develop the HR Shared Services team, fostering a culture of continuous improvement and high performance.
People Developer
- Assist in recruitment efforts by ensuring right fitment of candidate with the job descriptions
- Clarity on job expectations and changes to the team members in a precise and timely manner
- Assist in the creation of and clear communication on KRAs (Definition, Description, Measurement) using SMART principles
- Use Capabilities Development as a Framework to align development needs of the team with career expectations and progression and succession planning
- Assignment of learning & training opportunities to the team members and evaluation of enhancement of skillsets/competencies
- Ensure collection, review and sharing of performance feedback at regular intervals to foster the culture of continuous skillsets/competencies development
- Act as a coach and mentor to the team members to align the performance and potential axis
- Provide communication regarding job expectations and changes
- Ensure timely and adequate recognition provided to the team
- Promote Collaboration and Provide Project Support
Value Creator
- Provide insight and guidance on opportunities for process improvements and actively participate in the projects to continuously improve and improvise Service Delivery
- Six Sigma Projects: Lead and manage Six Sigma Best Practices Sharing to enhance process efficiency and quality within HR operations.
- Lead the projects to improve productivity and reduce the costs
- Provide a Safe, Compliant, and Ethical Work Environment
- Ensure confidentiality of Human Resources related information and data
- Maintain knowledge of and apply company safety, labor, and ethics policies
- Communicate safety, compliance, and ethics requirements to applicable team members
- Identify and resolve and/or report potential safety, security, and labor issues
Experience
Minimum of 15+ years of experience in Global HR Shared Services, with a focus on HR Recruitment Lifecycle Process Stages, data analytics, Six Sigma projects, global stakeholder management, and HR system implementation.
Educational Qualification
- Bachelor s degree
- Masters/Post Graduate certificate/diploma in HR Management (Preferred)
Professional Requirements
- Hands on experience working in large scale ERP (Workday, SAP), Master Data/HCM; Case Management Tool (ServiceNow Preferred, SalesForce); ATS, AI Based Sourcing & Screening Tools
- Experience in managing teams in a Shared Services/Client Services setup with relevant experience in customer interaction
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proven ability to manage and influence global stakeholders
- Passionate for delivering world-class customer service with focused approach and responsiveness to the customer needs
- Experience with HRIS and other HR technologies
- Project management expertise
- Ability to lead and develop high-performing teams
- Demonstrated ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and nonjudgmental manner
Employment Type: Full Time, Permanent
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