Assistant General ManagerSecurity

Key Responsibilities.

Security Operations Management:.

Oversee and coordinate all aspects of the hotel's security operations to ensure a safe environment for guests and staff..

Develop, implement, and maintain comprehensive security policies, procedures, and practices in accordance with industry standards and local regulations..

Conduct regular risk assessments to identify potential threats and vulnerabilities and implement strategies to mitigate them..

Team Leadership And Supervision.

Train, and manage security staff, ensuring that they are well-prepared and equipped to handle various security situations..

Schedule security personnel for shifts and allocate duties to provide 24/7 coverage for the hotel..

Lead and motivate the security team to deliver high-quality performance, fostering a culture of vigilance and professionalism..

Incident Management And Emergency Response.

Act as the first point of contact for major security incidents, coordinating with law enforcement, emergency services, and hotel management as needed..

Respond quickly and efficiently to security incidents such as theft, accidents, altercations, or fire alarms, ensuring timely resolution and documentation..

Develop and conduct regular emergency drills, including fire evacuations and first aid training, to ensure the team and staff are prepared for potential.

emergencies..

Guest And Staff Safety.

Monitor and ensure the safety of all hotel guests and staff, providing a secure environment that upholds the hotel's high standards of service..

Address and resolve guest security concerns promptly and professionally..

Implement procedures to protect the privacy and security of high-profile guests or VIPs staying at the hotel..

Surveillance And Monitoring.

Oversee the operation and maintenance of security systems such as CCTV cameras, alarm systems, and access control systems..

Regularly review surveillance footage and incident reports to identify and address security issues..

Ensure that security systems are up-to-date and fully operational, coordinating maintenance and repairs as necessary..

Training And Development.

Develop and implement security training programs for staff to ensure they understand hotel security policies and emergency procedures..

Conduct regular workshops and refresher courses to keep security and hotel staff updated on best practices for safety and crisis management..