Mgr-Events I

Education and Experience

High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Assists in the sales process and revenue forecasting for customer groups.

Reviews comment cards and guest satisfaction results with employees.