Store Manager

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. 

Job Location : Mumbai

Responsibilities

• Develop a store business plan in line with the business strategy
• Encourage and promote all opportunities to drive sales, leading by example
• Implementation of BU marketing guidelines
• Understand local customer needs and ensure this is delivered through both product and service
• Proactively use all management information tools available to analyze performance and respond to trends with appropriate action
• Line Manage your direct reports using effective performance coaching to achieve results
• Ensure accurate and timely delivery of the seasonal look as per given guidelines
• Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store
• Monitor and take actions necessary to improve shrinkage and profit protection
• Ensure store and staff presentation standards are consistent with brand requirements
• Ensure health and safety requirements are fully compliant
• Manage all staff including third party contractors on site
• Enhance sales through identification of trends related to footfall, conversion, UPT

Qualifications

• Minimum 7 years of experience with 2+ years in store management role
• Customer centric with a positive attitude
• Should have handled complete store operations including P&L of the store
• Should be strong in commercials and know how to turn thing around
• Strong in personality and people management skill