Apprentice - Customer Service Assistant

Marks and Spencer is hiring freshers for the Apprentice role - Customer Service Associate

Job Title: Apprentice

Job Description :

Key Responsibilities:

• Greet and assist customers in a professional and friendly manner.
• Ensure achievement of sales targets assigned to the store.
• Ensure minimization of costs by controlling wastage, and handling merchandise properly
• To avoid shrinkage in the store
• Stay updated on the latest fashion trends and product knowledge.
• Ensure visual merchandising standards are adhered to and standards are maintained.
• Ensure merchandise is handled correctly through the correct stock management processes.
• Handle the responsibility of cashiering as and when needed. Follow company processes and guidelines for store operating procedures.
• Meet and exceed sales targets.
• Good communication and interpersonal skills.

Requirements:

• FRESHERS ONLY
• Genuine passion for fashion and a keen eye for style.
• Good communication and interpersonal skills.
• Strong customer service orientation.
• Ability to thrive in a team environment.