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75 Marks & Spencer Jobs

Apprentice - Customer Service Assistant

Navi Mumbai

1 vacancy

Apprentice - Customer Service Assistant

Marks & Spencer

posted 19hr ago

Job Role Insights

Flexible timing

Job Description

Marks and Spencer is hiring freshers for the Apprentice role - Customer Service Associate

Job Title: Apprentice


Job Locations : Hyderabad, Bengaluru, Mumbai, Guwahati, Delhi NCR, Raipur, Siliguri, Ranchi, Vadodara


Job Description :


Key Responsibilities:


  • Greet and assist customers in a professional and friendly manner.
  • Ensure achievement of sales targets assigned to the store.
  • Ensure minimization of costs by controlling wastage, and handling merchandise properly
  • To avoid shrinkage in the store
  • Stay updated on the latest fashion trends and product knowledge.
  • Ensure visual merchandising standards are adhered to and standards are maintained.
  • Ensure merchandise is handled correctly through the correct stock management processes.
  • Handle the responsibility of cashiering as and when needed. Follow company processes and guidelines for store operating procedures.
  • Meet and exceed sales targets.
  • Good communication and interpersonal skills.

Requirements:


  • FRESHERS ONLY
  • Genuine passion for fashion and a keen eye for style.
  • Good communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to thrive in a team environment.
  • In case you're interested, please share your updated CV on the number or email given below:

Contact person: Aanshika- 9871933030 (Hyderabad, Bengaluru, Delhi NCR)

Falak - 9599086892 (Mumbai, Guwahati, Raipur, Siliguri, Ranchi and Vadodara)


Email: Aanshika.Bali@marks-and-spencer.com, Falak.Siraj@marks-and-spencer.com



Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service Assistant roles with real interview advice

People are getting interviews at Marks & Spencer through

(based on 23 Marks & Spencer interviews)
Job Portal
Walkin
Referral
Company Website
35%
22%
17%
4%
22% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Marks & Spencer are saying

3.7
 Rating based on 23 Customer Service Assistant reviews

Likes

M&S brand is really good. Good salary for freshers. Leave policy is also good.

Dislikes

Management team is not good.

Read 23 reviews

Customer Service Assistant salary at Marks & Spencer

reported by 109 employees with 1-9 years exp.
₹2.5 L/yr - ₹4.5 L/yr
12% more than the average Customer Service Assistant Salary in India
View more details

What Marks & Spencer employees are saying about work life

based on 735 employees
68%
48%
50%
100%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Marks & Spencer Benefits

Job Training
Health Insurance
Team Outings
Soft Skill Training
Cafeteria
Education Assistance +6 more
View more benefits

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