Sales Operations role is for ADAS function. Primary responsibility is to manage sales and operations. The incumbent needs to have a proven track record of leadership excellence hands-on management experience with a strong technical background and an entrepreneurial spirit in order to come up with new ideas and implement the same.
Experience : 30 - 45 Years
Ideally ~
Experience in automotive electronics companies / advanced Engineering and Technology companies. B2B field sales operations experience, preferable in the automotive aftermarket.
Bachelors, Masters in Computer Science, Electronics or similar background
Passion for innovation, advanced technology systems
Proven track record of hiring, building, and scaling sales and operations teams
Exposure to sunrise industries in the technology domain, with automotive, electronics manufacturing and automation background.
Requirements
Sales Pre Sales:
Devise and execute a Strategic Sales strategy targeting the turnkey solutionsspace built around ADAS and their applications to obtain large value orders with high margins
Sales from our key account customer for repeat business
Handling the Pre sales function and ensuring quality proposals are shared with customer timely.
Customer Success:
To drive the Customer Success Platform for aftermarket sales ensuring, where applicable, maximizing returns through client partnership initiatives
Maintaining a strong relationship with Major clients and helping them on issues related to the dashboard of vehicle tracking platform and offering solutions on the same.
Meeting key clients, gathering their customized requirements, incorporating the same within upcoming development sprint-cycle post approval from the development team.
Collaborate with internal stakeholders such as Sales, Product Management, Fulfillment to finalize project plan and milestones.
Accountability of Pan India Field Installation, Maintenance Support Services for OEM Aftermarket customers.
Attain zero deficiency and error free installation as per automotive standards.
Automation of support services workflow and ticketing tool.
Weekly, monthly MIS pertaining to device health, installation repair QC, SLA, AR.
Feedback to product management regarding device performance, enhancements, field tests and firmware upgrades.
Advising management on enhancing Operational performance reporting, maximizing business relationships and creating an environment where customer service can flourish.