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133 Market Scope Jobs
Aftermarket Sales (ID 591)
Market Scope
posted 4mon ago
Job Role Insights
Key skills for the job
Job Description
- Devise and execute a Strategic Sales strategy targeting the turnkey solutionsspace built around ADAS and their applications to obtain large value orders with high margins
- Sales from our key account customer for repeat business
- Handling the Pre sales function and ensuring quality proposals are shared with customer timely.
Customer Success:
- To drive the Customer Success Platform for aftermarket sales ensuring, where applicable, maximizing returns through client partnership initiatives
- Maintaining a strong relationship with Major clients and helping them on issues related to the dashboard of vehicle tracking platform and offering solutions on the same.
- Meeting key clients, gathering their customized requirements, incorporating the same within upcoming development sprint-cycle post approval from the development team.
- Collaborate with internal stakeholders such as Sales, Product Management, Fulfillment to finalize project plan and milestones.
- Accountability of Pan India Field Installation, Maintenance Support Services for OEM Aftermarket customers.
- Attain zero deficiency and error free installation as per automotive standards.
- Automation of support services workflow and ticketing tool.
- Weekly, monthly MIS pertaining to device health, installation repair QC, SLA, AR.
- End user training for fleet consignment management applications.
- Feedback to product management regarding device performance, enhancements, field tests and firmware upgrades.
- Appoint channel partners and manage vendor relationships, performance and payments
- Advising management on enhancing Operational performance reporting, maximizing business relationships and creating an environment where customer service can flourish.
RequirementsIdeally ~
- 7+ Industry experience in automotive electronics companies / advanced Engineering and Technology companies. B2B field sales operations experience, preferable in the automotive aftermarket.
- Bachelors, Masters in Computer Science, Electronics or similar background
- Passion for innovation, advanced technology systems
- Proven track record of hiring, building, and scaling sales and operations teams
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Employment Type: Full Time, Permanent
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