Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Engaged Employer

EXL Service

Compare

3.7

based on 6.7k Reviews

101 EXL Service Manager Jobs

Manager

EXL Services.com ( I ) Pvt. Ltd.

3.7

based on 6.7k Reviews

9-12 years

Kochi

1 vacancy

Manager

EXL Service

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Management Google Tag Manager R2R Process

Job Description

Brief Job Description:

Responsible for day to day Operations management
Ability to develop and maintain client relationship and coordinate with other stakeholders at Client location and Offshore team in India
Providing coaching and feedback to Offshore team members to enable them to improve their performance
Periodic client reporting and conducting quality audits
Should have strong R2R process experience covering all aspects of month-end, quarter end, year-end book closing, and statutory reporting
Ability to identify inefficient/ineffective processes and give recommendations to enhance controls and efficiency
Ensure compliance with internal policies and procedures, external regulations and information security standards
Driving Quality initiatives in the process to attain measurable positive results
Ensure relevant accounting guidelines and policies are properly and consistently applied
Introducing process metrics and reporting on a weekly, monthly and quarterly basis
Ensuring accuracy of client Financial Statements and compliance to internal control requirements
Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required
Ability of handling process related issues, queries and escalated transactions
Management of financial period close activities within agreed timelines and management reporting
Perform monthly, quarterly and annual accounting process, includes Month End Journal Entries and Reporting Requirements
Ensure all general ledgers are reconciled and reported within guidelines for month end
Perform intercompany, Cash discount accrual and payroll related activities
Obtain clean audit opinion without reported unadjusted differences for areas controllable by Supplier; and no identified errors by the external and internal auditors within listing scope of each stand-alone audit
Ensure all the activities are completed within due dates specified by client
Initiate and facilitate continuous process improvements
Identify, initiate and coordinate best practice strategies, standardization and process improvements for the team
Make sure all the documentations are completed
Introducing process metrics and reporting on a weekly, monthly and quarterly basis
Work closely with client SME and other stakeholders for managing day-to-day operations and highlighting matters that demand immediate attention
Management of financial period close activities within agreed timelines and management reporting
Review of Balance sheet and Intercompany reconciliations
Ensuring completeness and accuracy of intercompany transactions, resolving errors/exceptions
Review of stock accounting and working with terminals/entities on smooth movement of stock
Management of bank securitization process and extensively work with Treasury on fund management
Review and maintenance of Fixed Assets
Follow-up with lines of business and stakeholders for closure of accounting open items
Preparation of quarterly VAT returns
Clear understanding and delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the R2R Tower lead
Manage and lead team in the performance of daily, monthly, quarterly and annual accounting processes
Interact with the client both over e-mails and conference calls as necessary
To possesses good accounting knowledge and conceptuality strong
Attaining a level of subject matter expertise
To ensure adherence to SLA at all times
Initiate cross training and create adequate back ups
Analyze and research all discrepancies/exceptions in the process
Monitor key performance parameters of the process
To work under minimum supervision and to comply with established procedures or as directed by Manager
To consistently identify and implement new ways to improve the quality of work and improve the means of working on processes
Actively, offering ideas, insights and recommendations towards process improvements which will enable team to improve its overall efficiency
To undertake such other additional duties as required and leadership qualities
Ability to comprehend complex information quickly & respond with clear solutions
Ensure adherence to process guidelines as per agreed quality standard on SOPs
Responsible to adhering to applicable policy, procedures, standards and internal controls
Fosters a spirit of collaboration and team work
Make sure all the documentations are completed
Introducing process metrics and reporting on a weekly, monthly and quarterly basis
Work closely with client SME and other stakeholders for managing day-to-day operations and highlighting matters that demand immediate attention
Extract and analyze data, and summarize findings, including making recommendations based on findings
Review of Balance sheet reconciliations & JEs.

Competencies Required:

Knowledge of Accounting Principles, GL Accounting and the process and systems
Clear understanding and delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the R2R Tower lead
Excellent communication skills both verbal and written
Understanding of end-to-end processes and appreciation of critical parameters
Problem identification and analytical ability.
Strong knowledge of MS Office
Ability to work with cross-cultural
Self-initiative, drive and zeal for continuous improvement.
Ability to discharge the responsibilities in a conflicting environment
Strong Customer Focus
Demonstrates good time management and organizational skills
Understands the need for confidentiality
Ability to give attention to detail and accuracy
Intellectually agile and analytical
Strong Communication and Motivational Skills
Ability to discharge the responsibilities in a conflicting environment
Ability to document the process

Technical Skill Requirements:

Qualifications MBA Finance/ Qualified or semi qualified Chartered Accountant
At least 9 - 12 years of operational experience as part of the General Accounting and Controllership function
Strong accounting knowledge which includes, preparation of JE and reconciliations
Intercompany accounting knowledge
Must be computer literate; Excel, Word
Good written and Oral communication skills

Employment Type: Full Time, Permanent

Read full job description