MagicBricks - City Manager - Telesales (3-10 yrs)

Key Responsibilities:

Sales Team Management:

1.Lead, manage, and motivate the tele sales team to achieve sales targets and KPIs.

2.Hire, train, and onboard new sales representatives.

3.Provide continuous coaching and support to improve team performance.

4.Conduct regular one-on-one meetings and team meetings to review sales performance, discuss challenges, and set goals.

5.Develop and implement tele sales strategies aligned with company objectives.

6.Monitor and evaluate daily sales activities to ensure compliance with sales processes.

7.Identify and target key prospects and potential clients to drive sales growth.

Analyze sales data to identify trends, opportunities, and areas of improvement.

8.Build and maintain strong relationships with customers, ensuring high levels of satisfaction.

9.Handle escalated customer concerns, ensuring timely resolution of issues.