Lotus Interworks - Amazon eCommerce Specialist (4-12 yrs)

Amazon E-Commerce Specialist

Job Title: Amazon E-Commerce Specialist

Location: Remote

Shift : 7pm - 4am IST (US Time Zone)

Job Type: Full-time

Job Description:

- We are seeking a highly skilled and detail-oriented Amazon E-Commerce Specialist to lead the end-to-end setup and management of our Amazon Seller account, ensuring seamless operations, compliance, and business growth.

- The ideal candidate will have extensive experience in Amazon Seller Central, brand registry, product listing optimization, and advertising campaign management.

- This role requires a strong understanding of e-commerce strategies, fulfillment methods (FBA/FBM), and compliance with Amazon policies to drive sales and maximize profitability.

Key Responsibilities:

Account Setup & Business Registration:

- Manage the complete Amazon Seller registration process, including tax documentation (W-9 or W-8BEN), business verification, and account activation.

- Ensure the correct setup of individual or professional seller accounts based on business needs.

- Maintain and update business details, including legal entity information, address verification, and payment processing setup via Payoneer, Wise, or direct bank accounts.

- Provide ongoing support for account verification, ensuring all necessary documents (ID, utility bill, etc.) are submitted accurately.

Storefront & Brand Registry Development:

- Register and manage brand enrollment under Amazon Brand Registry, ensuring compliance with trademark requirements (USPTO registration or application in progress).

- Design and optimize the Amazon storefront with engaging visuals, banners, and well-structured product categories to enhance customer experience.

- Develop a comprehensive business plan, defining product niche, target audience, pricing strategies, and fulfillment methods (FBA/FBM).

Product Listing & Optimization:

- Upload and manage product listings via the Amazon Seller Central "Add a Product" tool.

- Implement SEO best practices, optimizing product titles, descriptions, bullet points, and backend keywords to enhance discoverability.

- Conduct market research and competitive analysis to determine optimal pricing, product positioning, and promotional strategies.

- Ensure all listings meet Amazon's compliance guidelines and quality standards.

Amazon Advertising & Campaign Management:

- Plan, execute, and optimize Amazon PPC campaigns (Sponsored Products, Sponsored Brands, and Display Ads) to drive sales and increase brand visibility.

- Perform A/B testing on ad creatives, product images, and listing strategies to enhance conversion rates.

- Monitor advertising performance metrics, adjusting bids and targeting for maximum ROI.

- Develop strategies for cross-selling, upselling, and increasing customer engagement through promotional campaigns.

Fulfillment & Logistics Management:

- Set up and manage Fulfilled by Amazon (FBA) operations, including inventory shipment to Amazon warehouses, stock level monitoring, and restocking strategies.

- Oversee Fulfilled by Merchant (FBM) processes, ensuring seamless order fulfillment, shipping, and customer service.

- Implement efficient supply chain management, tracking inventory turnover and minimizing storage fees.

Compliance & Taxation:

- Ensure compliance with Amazon's selling policies, maintaining account health and avoiding penalties or suspension risks.

- Register for state sales tax permits if applicable and ensure proper tax documentation (EIN/SSN).

Utilize Amazon's Tax Calculation Service or third-party tax solutions to manage tax reporting and compliance.

Testing, Launch, & Ongoing Performance Optimization:

- Conduct test purchases to verify the accuracy and functionality of listings, pricing, and shipping options.

- Monitor key performance metrics (Buy Box percentage, seller feedback, reviews, and account health) and implement corrective actions when needed.

- Develop and implement strategies for continuous improvement, leveraging tools like Jungle Scout, Helium 10, and Amazon Advertising Console for data-driven decision-making.

Requirements & Qualifications:

- Proven experience in Amazon Seller Central management, including account setup, storefront customization, and fulfillment operations.

- Expertise in Amazon PPC Advertising, campaign optimization, and data analysis.

- Strong knowledge of e-commerce strategies, including SEO for Amazon, pricing models, and competitive market analysis.

- Experience with brand registry enrollment and Amazon compliance policies.

- Understanding of tax regulations and sales tax compliance within the Amazon marketplace.

- Proficiency in Amazon business tools, including Seller Central, Jungle Scout, Helium 10, and Payoneer/Wise for international transactions.

- Strong analytical and problem-solving skills, with the ability to interpret data and optimize business strategies.

- Excellent communication and organizational abilities to coordinate with internal teams, suppliers, and customers.

Preferred Qualifications:

- Certification in Amazon Advertising or E-Commerce Marketing.

- Experience managing international Amazon marketplaces and cross-border logistics.

- Familiarity with third-party fulfillment services and supply chain optimization.

Note:

- This role is designed for an experienced Amazon specialist who can efficiently set up and manage an Amazon store, execute effective advertising strategies, and ensure business growth through continuous optimization.

- If you have a deep understanding of the Amazon marketplace and a track record of success in e-commerce, we encourage you to apply.