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32 Lokal App Jobs
Trust & Safety Associate
Lokal App
posted 21hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
Job Summary:
We are seeking a detail-oriented and proactive Trust & Safety Associate to oversee the integrity and quality of Audio & Video conversations on our platform. The Trust & Safety Association will be responsible for reviewing and auditing the recorded conversation, ensuring compliance with community guidelines, and maintaining a safe and positive environment. The ideal candidate should have a keen eye for detail, be comfortable working with sensitive conversation, and possess strong decision-making abilities.
We are seeking a detail-oriented and proactive Trust & Safety Associate to oversee the integrity and quality of Audio & Video conversations on our platform. The Trust & Safety Association will be responsible for reviewing and auditing the recorded conversation, ensuring compliance with community guidelines, and maintaining a safe and positive environment. The ideal candidate should have a keen eye for detail, be comfortable working with sensitive conversation, and possess strong decision-making abilities.
Key Responsibilities:
- Review and moderate (audio & video conversations) to ensure it meets the platform s standards and guidelines.
- Identify and flag inappropriate, harmful conversations for review .
- Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently.
- Maintain accurate records of moderation activities and contribute to periodic reports.
- Engage with users & hosts to provide clarification on community policies when needed.
Requirements:
- Bachelor s degree
- Previous experience in content moderation or a similar role.
- Strong understanding of platform-specific guidelines and community standards.
- Ability to make quick, balanced decisions based on platform guidelines.
- Excellent written and verbal communication skills.
- Proficiency in Tamil/Telugu/Hindi/ Malayalam/Kannada(Must know Read , write and speak)
- Ability to handle sensitive content in a professional and composed manner.
- Attention to detail and ability to work independently and as part of a team.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
Lokal App Benefits
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