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Trust & Safety Associate

0-1 years

Hyderabad / Secunderabad

Trust & Safety Associate

Accenture

posted 9d ago

Job Description






Skill required:
User-Generated Content Moderation - Content Moderation



Designation:
Trust & Safety New Associate



Qualifications:
Any Graduation



Years of Experience:
0 to 1 years



What would you do?
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
  • Review, classify and/or remove content according to client guidelines, using specific tools and channels
  • Understand and remain updated on changing client policies and guidelines
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team



    What are we looking for?
  • Adaptable and flexible
  • Ability to establish strong client relationship
  • Commitment to quality
  • Ability to meet deadlines
  • Strong coping, emotional resilience, and stress-management skills
  • Excellent comprehension, communication, and (insert language) skills
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
  • Strong attention to detail
  • Comfort synthesizing and analyzing information from multiple streams
  • Strong critical thinking and decision-making skills


    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your own team and direct supervisor
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • The decisions that you make would impact your own work
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  • Please note that this role may require you to work in rotational shifts

    Qualifications

    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Safety Associate roles with real interview advice

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    What people at Accenture are saying

    5.0
     Rating based on 1 Safety Associate review

    Likes

    Transport facility.

    • Salary - Excellent
    • +6 more
    Dislikes

    There is nothing as such.

    Read 1 Safety Associate review

    Safety Associate salary at Accenture

    reported by 10 employees
    ₹2 L/yr - ₹4 L/yr
    36% less than the average Safety Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.6k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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