Operations Manager || Noida || Work from Office || Excellent Comms.

Dear Candidate,

We are in search for an Operations Manager with excellent communication skills for one of our top clients in Sector 68, Noida. Below are the mentioned details, if you find yourself suitable, don't miss the opportunity.

Job Description:

Job Profile: Operations Manager

Experience Required: 4 - 7 yrs

Working Days: 5 Days working from office

Reports to: CEO/Global Head

Job Type: Full Time

We are seeking an experienced and results-driven Operations Manager to oversee our daily operations and ensure seamless coordination across various departments. The ideal candidate will have 4-7 years of experience in operations management, excellent leadership skills, and a proven track record of optimizing processes and increasing operational efficiency.

Responsibilities:

Operations Support

• Serve as the escalation point for all regional issues from internal and external stakeholders.
• Collaborate with regional managers to address local challenges and align with global objectives.

Process Improvement and Management

• Develop and implement standardized processes per region to ensure consistency and quality.
• Regularly review and update company processes in the knowledge base to ensure adoption and continuous improvement.
• Define, document, and implement process improvements as needed.

Team coordination

• Coordinate operational activities for CEO to ensure they are completed.
• Schedule team meetings including preparation and action follow up to keep the team accountable.

Vendor/Supplier Management

• Manage relationships with key vendors, ensuring compliance with service level agreements and quality standards.
• Assist in negotiating contracts with new vendors and suppliers in new regions to secure favorable terms and ensure reliable service delivery.
• Oversee inventory management ensuring accuracy and efficiency in supply chain operations.

Technology and Systems Integration

• Oversee technology integration to enhance operational efficiency and data accuracy.
• Collaborate with IT to implement new tools and enhancements to improve operations capabilities.
• Provide staff training and support on new technologies for smooth adoption of new systems.

Performance Monitoring & Reporting

• Prepare monthly operational performance reports, highlighting trends and improvement areas.
• Develop and monitor KPIs to ensure operational goals are met.

Experience and Qualifications:

• 4+ years in operations management, preferably in the B2B sector - essential.
• Experience managing remote teams - desirable.
• Bachelors degree in Business Administration, Operations Management, or related field - desirable.

Technical Skills:

• Proficiency in project management software (e.g., Click Up, Monday, Asana, Trello) - essential.
• Advanced skills in data analytics tools (e.g., Excel) - essential.
• Advanced skills in communication tools (e.g., Word, PowerPoint) - essential.

Soft Skills and Behaviors:

• Excellent communication skills, both verbal and written - essential.
• Highly detail-oriented and very organized - essential.
• Strong leadership and team management abilities essential.
• Problem-solving mindset with a focus on innovation and continuous improvement - essential.