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Support Specialist L3 (SQL, Linux, Azure)
6-9 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Support Specialist L3 (SQL, Linux, Azure)
Lingaro
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide expert service support as L3 specialist for the service.
- Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
- Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
- Timely update assigned tasks, provide response and solution within agreed teams timelines.
- Create problem corrective action plan proposals.
- Deploy bug-fixes in managed applications.
- Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
- Tasks may include incident or problem resolution, automation, change assessment, and development and implementation changes.
- Required Skill: SQL, Linux, Azure
- Nice to have: Certifications in PBI; Experience with Looker Studio (if no experience, required to learn); Experience with Google Cloud Platform (if no experience, required to learn.
- Strong communication and interpersonal skills, and able to work with both technical and business stakeholders.
- Able to work independently or with minimal supervision.
- Open to learning new technologies and solutions.
- Willing to work either ASIA, EMEA, or NALA shift
- Willing to work on shifting basis
- Willing to work during weekends or holidays as needed.
Employment Type: Full Time, Permanent
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