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Support Specialist L2 (SQL and Databricks)
4-7 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Support Specialist L2 (SQL and Databricks)
Lingaro
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide day-to-day E2E L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes
- Identify, handle, analyze, and resolve issues and requests raised by stakeholders and clients
- Tasks may include performing systems configurations, troubleshooting systems errors, monitoring, automation, and testing systems performance
- Participate in documentation, internal knowledge sharing, collaboration activities, and service improvement initiatives
- Weekend work/On-call support when needed
- Required: SQL and Databricks
- Good to have : PowerBI
- Strong communication and interpersonal skills, and able to work with both technical and business stakeholders
- Able to work independently or with minimal supervision
- Open to learning new technologies and solutions.
- Willing to work either ASIA, EMEA, or NALA shift. Willing to work on shifting basis.
- Willing to work during weekends or holidays as needed
Employment Type: Full Time, Permanent
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