Add office photos
All Filters
16 Lingaro Jobs
Operations Technical Leader- GCP
5-10 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Operations Technical Leader- GCP
Lingaro
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As an Operations Support Technical Leader, you will play a pivotal role in ensuring the smooth and efficient operation of our support engagements. You will oversee a team of technical support specialists, providing guidance, mentorship, and technical expertise to resolve complex issues and maintain a high level of service quality.
Tasks
- Provide technical guidance and mentorship to the operations support team, ensuring they have the necessary knowledge and skills to effectively support our operations.
- Validate that all necessary documentation, training, and support resources are in place prior to service activation.
- Develop and initiate technical documentation and procedures.
- Collaborate with other teams to identify and implement process improvements.
- Conduct technical readiness assessments to ensure that IT services are fully prepared for live operation.
- Possess a deep understanding of the technology required for assigned engagements.
- Diagnose and resolve complex technical issues, and teach bug fixes.
- Provide technical guidance and troubleshooting support for complex issues.
- Lead incident technical discussions, coordinating with relevant teams to identify root causes, implement solutions, and minimize downtime.
- Closely coordinate with the Service Level Management (SLM) team to ensure adherence to SLAs for service availability, response times, and resolution times.
- Identify opportunities for process improvement and implement changes to enhance efficiency and effectiveness.
- Develop and maintain automation scripts to improve operational efficiency and reduce manual effort.
- Collaborate with development teams to ensure smooth integration of new solutions.
Qualifications
- Strong background in Operations Support.
- 5+ years of experience working with Databricks or similar data platforms.
- Strong technical expertise in Databricks, including experience with cluster management, data pipelines, and SQL.
- Proficiency in Python programming, with a solid understanding of data structures, algorithms, and object-oriented programming.
- Experience with cloud platforms (e.g., AWS, Azure, GCP) and their associated tools and services.
- Proven ability to lead and motivate a team of technical professionals.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
Offer
- Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
- Office as an option model. You can choose to work remotely or in the office.
- Flexibility regarding working hours and your preferred form of contract.
- Comprehensive online onboarding program with a Buddy from day 1.
- Cooperation with top-tier engineers and experts.
- Unlimited access to the Udemy learning platform from day 1.
- Certificate training programs. Lingarians earn 500+ technology certificates yearly.
- Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
- Internal Gallup Certified Strengths Coach to support your growth.
- Grow as we grow as a company. 76% of our managers are internal promotions.
- A diverse, inclusive, and values-driven
- Autonomy to choose the way you work. We trust your ideas.
- Create our community together. Refer your friends to receive bonuses.
- Activities to support your well-being and health.
- Plenty of opportunities to donate to charities and support the environment.
- Great Place to Work Certified Employer in the Philippines and Poland
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Lead roles with real interview advice
People are getting interviews at Lingaro through
People are getting interviews through
(based on 2 Lingaro interviews)
Job Portal
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
What people at Lingaro are saying
What Lingaro employees are saying about work life
based on 14 employees
Flexible timing
Monday to Friday
No travel
Lingaro Benefits
View more benefits
Compare Lingaro with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Hexaware Technologies
Compare
Persistent Systems
Compare
HCL Infosystems
Compare
Accel Frontline
Compare
Diverse Lynx
Compare
Northcorp Software
Compare
Elentec Power India (EPI) Pvt. Ltd.
Compare
HyScaler
Compare
Appsierra
Compare
Emblix Solutions
Compare
Solartis Technology Services
Compare
Yashi Consulting Services
Compare
VHS Consulting
Compare
Similar Jobs for you
Consulting Lead or Partner- Data Platform
5-10 Yrs
Kolkata, Mumbai, New Delhi +4 more
GCP Big Data Engineer - Lead Consultant
4-9 Yrs
Kolkata, Mumbai, New Delhi +4 more
Data Integration Engineer Azure- Lead Consultant
4-8 Yrs
Kolkata, Mumbai, New Delhi +4 more
Data Scientist - Lead/Senior Consultant
8-13 Yrs
Kolkata, Mumbai, New Delhi +4 more
Share an Interview