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JLL
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180 JLL Jobs
Workplace Experience Lead
JLL
posted 10hr ago
Flexible timing
Key skills for the job
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
ROLE AND RESPONSIBILITIES
OVERALL ROLE
This position is responsible for creating Delight by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace.
This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present.
The role acts as an embedded point of contact for the Clients GRE team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviors.
A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients.
MAJOR RESPONSIBILITIES
Transforming to the Workspace Team of the future
Client/Stakeholder Management (in support of the Workspace Lead)
Leadership / Staff Management
Operations Management
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
Critical Competencies for Success (with corresponding I am JLL behaviours )
Client Focus & Relationship Management - I Value my Customers
People Management and Team Leadership - I am a Team Player
Program Management & Organizational Skills - I am Proactive
Problem Solving & Strategic Thinking - I am Innovative
Other Personal Characteristics
KEY STAKEHOLDERS
Management Staff
Client Representatives
Client Occupants / End-users
Vendor Staff
DIRECT REPORTS
TBC
INDIRECT REPORTS
TBC
REPORTING TO
Workspace Experience Lead
Location:
On-site -Hyderabad, TS
If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Employment Type: Full Time, Permanent
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