International Bpo Process

Job description

Greetings From Intouch CX!!

We are hiring for International Chat Process (Immediate Joiners are preferred ( Customer support)

Eligibility:

• Fresher (or ) A minimum of 6 Months of experience of Support with international Clients
  
• A post-secondary degree in any major Institute
  
• Fluency in spoken English
  
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  
• The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
  
• Excellent communication skills and high emotional intelligence
  
• Excellent problem solving and customer service skills
  
• Strong analytical & Interpersonal skills
  
• The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
  
• A flexible schedule Must be okay to work nights
  

Benefits of working as a Customer Service Associate:

• An attractive compensation package with performance-based incentives
  
• Incredible learning and growth opportunities
  
• Outstanding rewards and recognition program & employee engagement activities
  
• Transport while working on-site Medical Insurance
  
• PF and ESI / Health Insurance
  
• 2 way transportation both pick up & drop (up to 25 kms).
  
• Incentive plans based on performance
  
• 5 working days with 2 week offs
  

Preferred Skills/Abilities/Exposure:

• Graduate/Post Graduate/UG is Also Fine
  
• Should possess effective and excellent communication skills (Verbal & Written)
  
• Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
  
• 100% Work from Office
  

Package:

Minimum 2.02 Lacs P.A.
Maximum 4.0 Lacs P.A.

Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.

Interested candidates reach out the below recruiter.
Simran Singh

8121984814

Simran.singh@intouchcx.com

Mention on resume as reference (Simran Singh)

Walk in timings: 11 AM- 3 PM