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IntouchCX
142 IntouchCX Jobs
Learning & Development Lead Trainer
IntouchCX
posted 5hr ago
Fixed timing
Key skills for the job
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About the Job
The Learning & Development Lead Trainer is responsible for designing, delivering, and evaluating training programs focused on leadership development, upskilling, and account-specific role training. This role requires a dynamic individual who can engage diverse audiences, foster a growth mindset, and support the organizations strategic goals through effective learning initiatives.
As Learning & Development Lead Trainer, You Will
Create comprehensive training programs that address leadership skills, industry trends, and specific role requirements
Develop engaging training materials, including presentations, manuals, and e-learning modules, tailored to various learning styles
Facilitate interactive training sessions, workshops, and seminars, both in-person and virtually
Utilize various teaching methods to enhance participant engagement and retention, including role-playing, case studies, and group discussions
Collaborate with stakeholders to assess training needs and identify skill gaps within the organization
Conduct surveys and interviews to gather feedback and insights for continuous improvement of training programs
Measure the effectiveness of training programs through evaluations, assessments, and participant feedback
Provide regular reports on training outcomes, highlighting successes and areas for improvement
Offer one-on-one coaching sessions to leaders and employees seeking to enhance their skills and performance
Foster a supportive learning environment that encourages personal and professional growth
Work closely with HR, department leaders, and subject matter experts to align training initiatives with organizational goals
Participate in cross-functional projects to enhance training impact and foster a culture of continuous learning
As Learning & Development Lead Trainer, You Have
3+ years of relevant experience in Learning & Development
Post-secondary education preferred
Excellent facilitation skill
Strong knowledge in English grammar
Strong verbal and spoken proficiency in English
Ability to handle a class of 20 to 50 participants
Intermediate to Advanced proficiency in Google Suite and Windows Operating System
Typing speed of 35 WPM with a minimum accuracy of 95% accuracy
A positive work ethic and commitment to the tasks assigned
Adaptability to trends within the organization
Compliance to the organizational policies and standards
The ability to work a variety of shifts, including days, evenings and holidays
Flexible availability during business exigencies
Commitment to work in any site in Hyderabad
Employment Type: Full Time, Permanent
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